I will gladly accept returns for the items that do not meet buyers expectations within reason. at this time. All items are subject to 20% restocking fee and prior approval. Shipping and Handling fees are not refundable. Returns are only allowed within seven days after item was received.

Refunds will be issued after the item is received and passes inspection. Item has to be in the same condition it was sent, without any modification or alteration. Shipping and Handling fees are not refundable.

Our watches come with 2 years manufacture warranty and life time warranty when puchasing our tourbillon.

Manufacture Warranty Terms :

The warranty is effective from the date of purchase and will last for two years. The warranty will cover for the watch movement only. However the warranty does not cover bracelets, covers, cases, crowns, leather straps and anything that is not used in the movement of watches.

Jualong.com special offer All tourbillon watches purchased from WWW.JUALONG.COM will be covered not only the above-mentioned manufacture warranty but also a 2 year free repair service(except mar it for yourslef). we support cost repair service with no time limitation(From our website only!). However free repair service is covered for movements only and customers need to pay the both shipping cost.